What is Single App Mode
Single app mode is a kiosk feature that locks down the devices into a single app and allows device users to perform specific tasks associated with that app only. When a device is locked into a single app mode, device users are prevented from working on any other tasks apart from the pre-decided ones. Usually, the selected app is pushed into the devices using a MDM solution and as the app launches itself and runs in the device foreground, it gets locked into that single app mode. Ideally, single app mode is used in corporate-owned Android and Windows 10 devices and on supervised iOS devices. When devices are managed and enrolled in an MDM software, the single app mode can be deployed into the devices remotely from a unified dashboard.
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When a device is locked into a single app mode, it runs the same app even after the device is shut down or even after it reboots itself. In some cases, where digital signages are locked into a single app mode to display a message or images in a loop, it is not possible for the users to pause it or close it. When single app mode is applied on the handheld devices used by the frontline executives, they cannot exit out from the mode unless and until it is unpublished by the IT admin from the dashboard. Devices locked into single-app mode by the IT admin cannot be tampered with by the device users. The IT admin can also prevent any sort of meddling with the hardware buttons by enabling/disabling features like sleep/wake button, assistive touch, speak selection, volume button, camera, zoom, screenshot, auto lock, peripherals, touch functionality and so on.
What are the benefits of single app mode?
Deploying managed devices with single app mode can offer the following IT and enterprise benefits:
· Allow device users to use and display the devices for a specific work purpose only, which ensures judicious device usage.
· Single-app mode in devices ensures operational accuracy and streamlined work processes as the devices are used to meet focused business requirements.
· Absence of other apps and restricted functionalities ensure that there are no distractions and delay in work or operational delivery.
· When devices are locked down into a single app mode, it makes sure that employees are using them for the right use, which keeps up their productivity
· Devices running in single app mode make it easier for the customers to access information or make a particular decision with ease, which enhances customer experience.
Single app mode use cases
Single app mode is installed using a kiosk software on a device that can be used by the company’s frontline executives like last-mile delivery guys, construction workers, drivers, receptionists, stewards, attendants, retail executives. In many cases, single app mode is used in devices that are meant to accomplish a single or specific business task or purpose. Some of the examples of devices where single-app mode is used are customer facing kiosks, digital signages at store fronts, information kiosks at public places, interactive kiosks at places like banks and airports, handheld devices used by field force to capture data, take customer signatures and update reports/statuses, Android tablets or laptops used by retail executives, mobile POS devices used by delivery agents and so on.